Frequently Asked Questions
How are Solidea garments engineered for maximum effectiveness and comfort? How long do your compression garments last? How do I care for my compression garments? What are donning gloves and how do they work? Are there any tips for putting on your garments? Can I use other manufacturer's gloves or gauntlets with your arm sleeve? Is there any latex in your garments? Will lotions and creams damage my compression garment? Can I wear my sleeve at night? Are all your products unisex? Are my compression garments covered by insurance? Do I need a doctor's prescription to buy compression garments? Are your compression garments FDA approved? Can I buy your garments in a store?
How are Solidea garments engineered for maximum effectiveness and comfort?
Solidea has designed a line of compression wear in smooth and textured circular knit fabrics proven to maintain therapeutic compression levels. Each garment is made in Italy with the finest quality materials and craftsmanship and with meticulous attention to detail. The advanced Micro Massage fabric stimulates subcutaneous capillaries with a gentle massage — an advanced and more comfortable approach to fluid movement. The smooth fabrics are soft and luxurious and set the standard in comfortable and stylish compression wear. Designed for effectiveness and ease of donning, the garment fabrics are either embedded with silver ions or an antimicrobial treatment to reduce bacteria and the chance of infection.
Can I combine garments for a custom fit, easier donning or more complete coverage?
Patients have combined or overlapped garments to create the desired compression coverage or level. Two lower compression garments may be easier for a wearer to apply and wear comfortably.
How do I care for a garment and how long will it last?
Solidea compression garments should be replaced in approximately three to six months depending on wear and washing. For best results, hand wash with gentle fragrance-free detergent and lay flat to dry. You may machine wash in a lingerie bag on delicate in warm or cold water. If you choose to use a dryer, use a low temperature setting.
How can I find the correct size?
We have detailed size charts which are accessible in the photo thumbnails of each item page. You may also download our Product Catalog which has size charts for each garment. (LINK)
What if the size is not fitting me well?
Please exchange any garment for another size or simply return the item unused for a refund. Due to different body shapes you may need to try a different size or style to fit your individual needs. Sometimes it takes a little trial and error before getting your garment right but we are here to work with you.
Is there Latex in Solidea garments?
No, all Solidea garments are latex free.
Will lotion or creams damage the garments?
Since our Solidea products are all latex free, lotions and creams are perfectly safe to put on prior to wearing our garments.
What are donning gloves and how do they work?
They are rubber gloves that have a special raised pattern on the palm to grab the fabric of your compression garment without compromising the material. This allows you to easily position the garment to insure the compression is evenly distributed and is comfortably in place. Donning gloves are a necessity if you wear your garment regularly.
Can I wear the bilateral arm sleeve if I don’t have swelling in that arm?
Our bilateral compression arm sleeve and all legwear are perfectly safe to wear on unaffected limbs. When determining size, always base your decision on the circumference of the affected limb.
Can I buy Solidea garments in a store?
We have only began to introduce Solidea compression garments to the United States so it is likely your local DME or Health Boutique may not have heard of us yet. BUT, we would be very appreciative if you passed on our information or give us their information and we'll see if we can set up an account. Be sure to check the list of retail stores in Retailers (LINK) to see if there is a store in your area.
Is online ordering safe?
Yes, ordering online is just as safe as calling or faxing your order. We use industry-standard encryption to protect the secure connection between your web browser and any sensitive sections of our website. However, if you still feel uncomfortable, please remember you can always phone (1.888.841.8834), fax (1.860.233.8974), or mail your order to:
30 Arbor Street
Hartford, CT 06106
IF WE HAVE NOT ANSWERED YOUR QUESTION PLEASE E-MAIL (firstname.lastname@example.org) OR CALL US AND WE WILL BE HAPPY TO HELP.